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Lisa Battle: Designing Great Dashboards for SaaS and Enterprise Applications

Many SaaS and enterprise applications today provide dashboards giving users an overview of how their business is performing and summarizing the work that needs to be done. Dashboards present a great opportunity to improve user experience by providing quick answers to users’ common questions, but they are also full of potential pitfalls for design. As UX design consultants, we are frequently asked to design (or redesign) dashboards for applications, and through that experience we have established best practices for dashboard design. We will discuss our approach to ensuring a good user experience for dashboards, focusing on 9 principles of UX design that are particularly relevant and illustrating them with real project examples.

Slide Link:

https://www.saas.place

4 comments

  1. Gualter Amaro

    At 11:48, it’s mentioned about alerts at bottom of the page but I think the slide it’s not the correct one. A little later, Lisa talks about their solution and I relate what she says with the slide from 11:48. There must be a mistake in the editing.

  2. Martin Danty

    If you have a basic grasp of what a dashboard is, you can skip the first 30 mins.
    To sum it up:

    The 10 elements a dashboard can consist of:
    Alerts, To do, Statistics, Status, Search, Tasks, Social Components, Activity,, Announcements & Push Content.

    Watch from 30:00 You’re welcome

  3. Sophie Guo

    Her example given at 44:50 is not an accurate one. The flight number is relevant to non-US citizens who are going to fill in the declaration cards. This highlights the importance of user research in order to reduce bias ever designer has.

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